top of page

Privacy Policy

Last updated: 5 September 2025
 

GrantSpider (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle your information in accordance with the EU General Data Protection Regulation (GDPR).
 

1. Data Storage and Location

  • All user data is stored securely on servers located in the European Union (EU).

  • For processing tasks, we may use EU- or US-based large language model (LLM) services under GDPR-compliant safeguards.
     

2. Data Collection

We may collect:

  • Information you provide (e.g., project descriptions, uploaded documents, account details).

  • Usage data (e.g., features accessed, interactions within the platform).

We do not collect data for advertising or profiling.
 

3. Data Usage

Your data is used solely to:

  • Deliver the services you request.

  • Recommend functionalities that may be useful to you.

  • Ensure system security and improve user experience.

We do not sell, share, or use your data for marketing purposes.
 

4. AI Model Processing

  • User data is never used to train AI models without your explicit consent.

  • Third-party LLM providers engaged by us are contractually prohibited from using your data for their own training purposes.
     

5. Data Retention

  • We retain your data only for as long as necessary to provide services or as required by law.

  • You may request deletion of your data at any time.
     

6. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your data.

  • Restrict or object to processing.

  • Receive a copy of your data (data portability).

  • Lodge a complaint with a supervisory authority.
     

7. Security

We use industry-standard technical and organizational measures to safeguard your information.
 

8. Contact

For privacy-related inquiries, contact us at:
support@grantspider.com

bottom of page